Refund policy

BAR Returns Policy

For your information, here is our returns policy. You will receive a copy of this policy with every mail order.

  • As a mail order customer you have a cooling off period of 7 working days after the date of receipt of the goods. During this time you may decide to cancel your order.
  • If you wish to cancel your order, please inform us as soon as possible. We will require a written notice of cancellation to the company by post, fax or email.
  • On cancellation of received unwanted goods, the customer is under a duty to return the goods to the company within a period of 7 working days from notification of cancellation.
  • The customer is responsible for the cost of return of unwanted goods and in the meantime must take reasonable care of the goods.
  • Goods returned as unwanted must be returned unused and in the original packaging in order to receive a refund. A refund will be given on receipt of the returned goods.
  • Please note that the definition of unwanted goods does not cover faulty items, and these fall under the terms & conditions of the warranty for that particular item. If you think you have a faulty item, or your goods become faulty within the warranty period, then please contact us immediately.